Identity Access Management Requests

Requestor

Name *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

CWL ID *

CC

Separate multiple email addresses with commas.

Technical Contact

Same as Requestor? *

Yes
No

Request confirmation and ticket details will be sent to the technical contact.

Name *

Phone Number *

Email Address *

Department/Faculty *

CWL ID *

Request Details

Service Type*

Request Type *

Personal CWL Account

Assistance with personal student/staff CWL accounts

Modify Auth2 Integration
Migrate Auth2 to Shibboleth/CAS

Please select the type of request to be performed

Request Type *

New Integration
Migrate Auth2 to CAS

Please select the type of request to be performed

Date Required *

mm/dd/yyyy

Urgency *

Low
Medium
High

How to determine the priority

Please assist us in serving you better by advising us on the urgency of your request:

Low	Request is not timely in nature; request follows standard fulfillment processes.
Medium	Request is timely; request follows standard fulfillment processes.
High	Request is urgent; request to be completed within the soonest possible timeframe.

The time required for provisioning is directly proportional to the scale, urgency and complexity of the request. Requests will be attended to as soon as possible. Due to high volumes, requests will be prioritized accordingly in consideration of all criteria.

Technical Details

Please provide us with the appropriate additional information to better respond to your request.

Business/Application Owner Same as Requestor? *

Yes
No

Business/Application Owner *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

Application Name *

Application URL *

Service Account *

A name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account

Environment *

STG
Prod

Service URL

ExistingNew

The URL that the CWL Auth2 authentication service redirects the user to upon successful authentication

IP Addresses

ExistingNew

The IP addresses of the actual servers that make API calls to the CWL Auth2 authentication service

Application Name *

Application URL *

Service Account *

A name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account

Business/Application Owner Same as Requestor? *

Yes
No

Business/Application Owner *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

Business/Application Owner Same as Requestor? *

Yes
No

Business/Application Owner *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

Application Name *

For an existing Auth2 Integration migration

Application URL *

For an existing Auth2 Integration migration

Service Account *

For an existing Auth2 Integration migration, a name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account

Business/Application Owner Same as Requestor? *

Yes
No

Business/Application Owner *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

Application Name *

Application URL *

Entity ID *

A URI that uniquely identifies an application to a Identity Provider (IdP). This can be found in your shibboleth.xml or shibboleth2.xml configuration file.

Business/Application Owner Same as Requestor? *

Yes
No

Business/Application Owner *

Phone Number *

Email Address *

Department/Faculty/Affiliation *

Summary *

Short request description.

Additional Details

Attachment

The University of British Columbia

Identity Access Management Requests

Your Information

Requestor

Technical Contact

Request Details

Technical Details