Information Technology

Contact UBC Information Technology

If you have an active UBC Campus Wide Login account, you can submit your inquiry through the Self Service Portal. Otherwise please continue to fill out this form.

 

 

Your Information

Please complete all applicable fields. Please note that all requests to this form are logged.

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Notice to UBC-O Faculty and Staff

If your request relates to one of the following services, please submit a request for help by logging into iHelp.

  • Desktop Support
  • Exchange Email Support
  • Departmental Phone Service
  • Network File Storage
  • Network Printing
  • AV and Multimedia
  • Software and Hardware Procurement Services
  • Okanagan Research IT Support

For all other inquiries, please continuing using the webform below.

If you do not have a CWL account, please enter "guest"

Inquiry Details

Select a category for your inquiry and include your inquiry or problem description in the field below. If this is a support request, please include a full description of the problem, including the error message.


(Select a Category above before selecting a Service)

Are you have trouble logging in with your Campus-Wide Login? If so, click here.

Please contact your DVA as we do not process direct voice service requests through web forms at this time.

Please Note: FASmail account creation and removal can only be requested by authorized departmental FASmail contacts using the following web form: http://web.it.ubc.ca/forms/fasmail/

Students:
Please contact your course instructor for support.

Faculty & Staff:
Please contact your faculty ISS support team for support.

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