Information Technology

Identity Access Management Requests

Having trouble with your CWL account? Please contact the IT HelpDesk.

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Requestor

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Technical Contact



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Request Details

Personal CWL Account
     Assistance with personal student/staff CWL accounts
Modify Auth2 Integration
Migrate Auth2 to Shibboleth/CAS
Please select the type of request to be performed
New Integration
Migrate Auth2 to CAS
Please select the type of request to be performed
mm/dd/yyyy



Please assist us in serving you better by advising us on the urgency of your request:

Low Request is not timely in nature; request follows standard fulfillment processes.

Medium Request is timely; request follows standard fulfillment processes.

High Request is urgent; request to be completed within the soonest possible timeframe.

The time required for provisioning is directly proportional to the scale, urgency and complexity of the request. Requests will be attended to as soon as possible. Due to high volumes, requests will be prioritized accordingly in consideration of all criteria.

Technical Details

Please provide us with the appropriate additional information to better respond to your request.



A name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account

ExistingNew
The URL that the CWL Auth2 authentication service redirects the user to upon successful authentication
ExistingNew
The IP addresses of the actual servers that make API calls to the CWL Auth2 authentication service
A name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account




For an existing Auth2 Integration migration
For an existing Auth2 Integration migration
For an existing Auth2 Integration migration, a name that uniquely identifies an application to the CWL Auth2 authentication service. You can find this in the "serviceName" parameter of the CWL Login Page URL for your application – ie: https://www.auth.cwl.ubc.ca/auth/login?serviceName=my_service_account


A URI that uniquely identifies an application to a Identity Provider (IdP). This can be found in your shibboleth.xml or shibboleth2.xml configuration file.


Short request description.